Returns & Exchanges

At Cape Diablo, we want you to be completely satisfied with your handcrafted jewelry. If your purchase doesn't meet your expectations, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original jewelry pouches and packaging to ensure they are protected during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing